← 12 September 2026's Current Affairs · Polity GS-2 Prelims ★★★★☆ Mains ★★★☆☆
Government mandates one-month resolution for e-commerce complaints
Why in News?
Government mandates one-month resolution for e-commerce complaints
New government rules require e-commerce platforms to resolve consumer complaints within one month, under the Consumer Protection Act, 2019.
Why it matters: GS-2 core; factual, Prelims-type
What you need to know
2 min read
The Central Government notified new rules requiring e-commerce platforms to resolve consumer complaints within one month.
The rules are framed under the Consumer Protection Act, 2019, which also established the Central Consumer Protection Authority (CCPA) to regulate matters relating to unfair trade practices and misleading advertisements.
The move is aimed at strengthening consumer rights in online transactions.
Sources: Topper IAS editorial (PIB / The Hindu / Indian Express)
Key facts
Remember these
- e-commerce
- Consumer Protection Act
- CCPA
Prelims · Mains
How the exam will ask it
Prelims
- e-commerce, Consumer Protection Act, CCPA
Mains
Use as an example in GS-2 answers (GS Paper 2 - Governance, Consumer Protection).
Quick recall
Answer before you reveal
The September 11, 2001 terrorist attacks on the United States directly led to the launch of which military campaign the same year?
- Operation Enduring Freedom (Afghanistan)
- Operation Desert Storm
- Operation Iraqi Freedom
- Operation Cast Lead
Show answer
Answer: A — The 9/11 attacks led the US to launch Operation Enduring Freedom against the Taliban in Afghanistan later in 2001.
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